not reliable..... rating reduced from 2 to 1 but I'd like to put 0 or even -5
Notice of origin:
NOT RELIABLE.....
Super headset (sound, microphone, frequencies, etc., in fact everything that is said on the test and review sites is true and even better!), used for everything (long video sessions, teleworking, gaming, music) but which really doesn't last long.
Same problem as the previous model, less than 4 months after its first use: detachment of an internal membrane that snaps/crackles in the ear (right) .....
Well, back to LDLC, fortunately, the LDLC after-sales service has always been responsive, I'm going to call them right away (...don't make me change my mind :) )
at this price it's unacceptable!!! hence the very poor rating,
MAJ avis: bon ben le SAV LDLC.... je suis pour la première fois DECU (très) --> pas besoin d'acheter le pack confort! économisez vos 20euros les amis...
On the phone, the very polite LDLC gentleman tells me that the problem is known and that I should send the product back (with the return label) and that, in agreement with AUDEZE, it will be a standard exchange. In short, 3 weeks after the return: ZERO NEWS! I called LDLC who told me (still very politely) that the product was being analysed by the brand and that LDLC could do nothing and that in any case they did not have any in stock.
I paid and got nothing.
DO NOT BUY THIS BRAND!!!!!
