Customer reviews of the SteelSeries Arctis 9

SteelSeries Arctis 9 179€95
Global rating
8/10
based on 14 reviews Editorial and moderation guide
  • 64%
    9 reviews
  • 14%
    2 reviews
  • 7%
    1 review
  • 14%
    2 reviews
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      • by MatteoB
        Posted on 16 Nov 2023
        Product bought from LDLC on 14 Jun 2023
        Number of reviews: 1 Average rating: 10

        pretty good helmet

        a very decent headset, however after 5 months I lost the sound in my left ear... a real shame

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      • by iaurkano
        Posted on 18 Sep 2023
        Product bought from LDLC on 19 Aug 2023
        Number of reviews: 1 Average rating: 8

        Great function and sound

        A very comfortable helmet packed with practical features, good autonomy and lots of quality.

        Average sound quality, but for the price it's a very good product.

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      • by ThibautW
        Posted on 17 Aug 2023
        Product bought from LDLC on 17 Jun 2023
        Number of reviews: 1 Average rating: 4

        Yes, but... you can do a lot better...

        My sony mdr xb950b1 broke, so I bought these headphones as replacements for two main reasons: noise reduction and the ability to plug my computer and phone into them.
        It's a headset I chose for work, given that I'm in an environment where there can be noise, the ambient noise reduction could really be a plus. However, in the end it wasn't great.

        The most complicated part is the connection between the headphones and my computer.
        If you leave the headphones without music for 15 minutes, they disconnect.
        You have to go and pick up the transmitter, press it for 5 seconds or unplug it and plug it back in so that the headphones are connected to the computer again. It's tedious...
        At times, the headset disconnects and you hear beeps in the middle of a song or conversation.
        Nor is it possible to pause the music when you receive a call. You can reduce the sound, but you have to go to your PC to pause it.
        The same goes for pausing the music. When someone comes to talk to me, I have to physically move to the PC to pause the music, pressing the Bluetooth button doesn't work when the headset is connected to the transmitter. Once again, it's tedious. On my old headset, when I had a call, I pressed the button to answer and the music paused automatically...
        The sound is very good, but it's not really ergonomic or practical to use, which is a shame.

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      • by PierreC
        Posted on 31 Mar 2022
        Product bought from LDLC on 2 Dec 2020
        Number of reviews: 2 Average rating: 7

        Disappointed

        I bought this item at the end of 2020, it will go back for the second time in SAV.
        First time the power button doesn't work anymore after only 6 months...
        And now the headset suddenly turns off without warning even though it has battery power...
        When the battery is low and I plug in the headset, it emits a whistling sound in the ears, and worse, the microphone turns on to emit this noise in the vocal chanel...
        A headset of this range should not have so many problems!
        On the other hand, it is comfortable, not too heavy, the sound is very good, and the autonomy more than correct

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      • by FrancoisB
        Posted on 13 Jul 2021
        Product bought from LDLC on 26 Feb 2021
        Number of reviews: 1 Average rating: 4

        Good helmet, very bad driver

        The headset itself is quite good, comfortable, good sound, good autonomy, correct microphone.
        On the other hand, the software that comes with it (SteelSeries Engine) is a disaster. Not because its ergonomics are bad, no, but because it makes the headset unusable on my PC (Ryzen 7 5800X + 32GB of ram). As soon as it's installed, I can't get any sound on Discord or Youtube (whose videos start lagging in slide show mode). As soon as it is uninstalled, everything works fine again.
        It's a handicap because the software hides the EQ and the management of the spatialization of the sound.
        The headset works without it (hence the score of 4 and not 0), but it is deprived of its functionality.

        I'll have to sell it and get another brand (because logically all steelseries headphones are affected since it's the common program that causes the problem)

        For information, I have had this headset for 4 months, I wanted to see if an update would correct the problem, it is still not the case.

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      • by Squildo
        Posted on 24 May 2021
        Product bought from LDLC on 25 Apr 2021
        Number of reviews: 3 Average rating: 9

        A helmet worth its price

        Once I received the headset, I immediately tried it. The wireless operation is really great, the headset has 20 hours of battery life which is not bad.
        The headset has software available to install to allow advanced customization of the headset such as 7.1 sound or adjusting the microphone sensitivity.
        The best part! For me the headset has two types of sound, one is for the sound of your device and the other is for voice chat, handy because on the headset you can set which sound will take priority.

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      • by Korrigan S
        Posted on 28 Mar 2021
        Product bought from LDLC on 25 Feb 2021
        Number of reviews: 5 Average rating: 9

        Super Helmet

        The headphones are very good, the materials are of good quality, the foam in the earpads and the steel structure are very good. I would recommend this headset to anyone who doesn't like wireless and would like to have the headphones in their hands. I would recommend this headset to anyone who doesn't like wireless...LDLC Always on top

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      • by JulienC
        Posted on 12 Mar 2021
        Product bought from LDLC on 6 Feb 2021
        Number of reviews: 1 Average rating: 9

        Artics 9

        Good headphones but big flaws the noise cancellation system is non-existent so it becomes unbearable in a room where there is noise

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      • by JeanFrancoisL
        Posted on 10 Mar 2021
        Product bought from LDLC on 10 Feb 2021
        Number of reviews: 1 Average rating: 9

        ergonomics

        I'm not sure I'd like to see the headset's ergonomics, but I'm not sure I'd like to see the button on the headset to activate the mic. I also don't like the on off button where you have to press for 3 seconds to turn on the headset, same for activating the bluetouth. A switch is so much more practical. I'm not sure if it's a good helmet, but it's a good helmet, I'm not sure if it's a good helmet.

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      • by JimmyP
        Posted on 27 Feb 2021
        Product bought from LDLC on 28 Dec 2020
        Number of reviews: 1 Average rating: 9

        Very good helmet

        The only problem is that the battery lasts for about 6 hours non stop, but nothing more to say.

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      • by JonathanP
        Posted on 17 Feb 2021
        Product bought from LDLC on 12 Feb 2021
        Number of reviews: 2 Average rating: 10

        Perfect!

        I have a Sony wh1000xm4 for video/music and an ax50 for gaming, I was looking for a versatile headset for my runion (discord...), music, and gaming on my laptop without carrying 2 headsets and frankly it does the job! I've been using it for a while now, and it's really good. It's a great tool.

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      • by NadI
        Posted on 6 Jan 2021
        Product bought from LDLC on 9 Dec 2020
        Number of reviews: 4 Average rating: 9

        Very good helmet!

        I'm quite surprised! A fan of the Arctis series from Steelseries, I didn't hesitate to pick up this 200 euro headset. Bluetooth very easy to set up. The software is not really necessary. The autonomy impresses me a lot: 10 12h in non-stop use and 1 2h to recharge it to the maximum (also while playing). I have no latency at all, no problems with the Bluetooth connection. I have no latency at all, no Bluetooth connection problems, and as soon as I turn on my PC, I am automatically connected. The comfort is just impeccable. I play 10 hours a day when I don't have class, and no pain. The headset is just amazing and I'm glad I trusted Steelseries!

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      • by Gilles B
        Posted on 2 Dec 2020
        Product bought from LDLC on 3 Nov 2020
        Number of reviews: 1 Average rating: 9

        An excellent and comfortable helmet

        After a month of use, I am very happy with my purchase.

        strong points :
        - Very comfortable even with glasses. I use it all day for work and in the evening for leisure.
        - Bluetooth wireless connection AND proprietary. This is what I was looking for, the dual connectivity allows the headset to be nomadic. Moreover, connected to the PC in 2.4Ghz, we can stay connected to our phone in bluetooth simultaneously to receive calls.
        - Robust battery.
        - Very good sound quality, dolby 7.1 perfect for games, a little less for music but still good.
        - Nice finish.

        weak points :
        - Dual channel chat/game function not very useful in my opinion. And it causes difficulties of adjustment in certain applications for my part. But nothing insurmountable.
        - The microphone is very good but the noise reduction seems non-existent to me.

        I'm not sure if it's a good headset or not, but I'd recommend it to anyone.

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      • by FabienA
        Posted on 21 Sep 2020
        Product bought from LDLC on 17 Sep 2020
        Number of reviews: 1 Average rating: 9

        Very good

        The helmet itself has a sober design, the black colour has a nice effect.
        The comfort seems to be there.
        The configuration was done very quickly on my PC. I have not yet been able to test on the PS4.
        The sound is excellent (in my humble opinion) after a few adjustments, I enjoyed using it for several hours and, to my surprise, no longer think about it, which was not the case with my old wired headset. Nevertheless, like all closed headphones, it quickly gets hot inside, but nothing really problematic.
        In conclusion, this Artics 9 seems to last for several hours of use, it remains to be seen how long the battery will last in the long run.
        The quality of the brand does not disappoint.
        Go for it.

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