Very disappointed (for once)
Purchase of a WD 4003 FFBX drive for a Synology 216J NAS in January 2024.
Detection of a faulty storage group that requires the drive to be changed.
It can happen!
The first problem was that as I'd bought it over the Internet and not in a shop, it couldn't be taken back by the shop in Rennes where I'd been!
In a hurry, I decided to buy a replacement in the shop.
I was sold a WD40EFPX.
Repairing the storage group on my NAS didn't work.
I checked the Synology website and saw that it wasn't on the compatibility list.
I called the shop and the person I spoke to told me it was compatible.
I open a support ticket on the Synology website which cannot be taken into account as it is not on the compatibility list.