With this service, we offer you to free yourself from the constraint of updating the BIOS / UEFI of your motherboard (when you buy it on our site). Entrusting this delicate task to professionals ensures that your product is ready to use and functional as soon as you receive it.
Please note that no particular test or configuration is foreseen for this service: indeed, the equipment purchased separately is not necessarily delivered. If you wish to do additional tests, do not hesitate to turn to a more complete assembly service (the update being already included if you opt for the assembly of a complete configuration).
Please allow for an additional 2 to 3 working days for delivery.
Information provided by our tech department
For some motherboards requiring very specific hardware (processor, power supply, ram...), we may not be able to update the bios if it is not acquired at the same time. We will not hesitate to contact you if this is the case, and you will be reimbursed for this service. Subscribing to this "service" entails an extension of the delivery time for the product purchased, in the order of 2 to 3 working days.
The debit of your payment will be made at the time the hardware is picked up by our technicians.
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Product name
LDLC - BIOS / UEFI update of a motherboard purchased simultaneously
Not knowing anything about it, I took advantage of the installation of my GPU to have the workshop update the BIOS. Trusting them, I didn't check. Finding the PC sometimes slow, I realised that the RAM of 3600 was actually running at 2133. I went into the BIOS to change it. There's no point in paying a so-called PRO to do an incomplete job.
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by Remi L
Posted on 29 Jun 2024
Bought on 7 Jun 2024 from LDLC
Number of reviews: 1Average rating: 2
The job's done...
I put my PC together and it doesn't start... dram problem (CM light), I call the after-sales service, it's fine, in 30 seconds they confirm that I need to upgrade the bios for my CPU, which is too new, and tell me to go to the shop.
I call to find out if they have a CPU to do it, I ask for it to be done directly (1h drive there and back, I wasn't going to leave the PC for 2 days), we're good, they can do it for me.
I dismantle the ventirad and the CPU (they've got thermal paste, I don't want it everywhere).
On the spot, on opening, I ask them NOT to reassemble my CPU, I'll do it myself because of the thermal paste and we'll test everything afterwards.
I wait for 1 hour (bios update, 5min max. OK, you have to plug in a screen and keyboard and look up the bios on the web) and they come and tell me that the person who looks after my PC is leaving for a meeting, so I'll have to come back at the end of the day! I grumble a bit and oh miracle my PC is ready 5 seconds later.
I get my PC back and to my great surprise, my CPU has gone up to wipe: "Oh yes, we had to test it with your CPU....". You can imagine how annoyed I was!
I get home, and before I put the thermal paste back on, I see that they've put it in places where they're lucky not to have burnt something.
A little joke at the end... they didn't even have the latest version of the bios, so I had to update it before starting...
Anyway, the second nearest shop is 10 minutes away. Given the journey time, I'd change shops, but this one, never again!
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by Le PhenX
Posted on 17 Jun 2024
Bought on 1 Jun 2024 from LDLC
Number of reviews: 5Average rating: 5
carried out.
In view of the LDLC warning about z790 motherboards and 14th generation processors (potentially requiring a BIOS update before installing the 14th generation processor), I preferred to take this option (which was offered to me by the shop, at my request) to avoid any problems from the outset.
The job was done, and I had no problems with it during installation and start-up.
One star less for the fact that in this particular case (purchase of motherboard and processor together for PC installation), the update should be systematically offered.
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by Bruno B
Posted on 9 May 2024
Bought on 18 Apr 2024 from LDLC
Number of reviews: 6Average rating: 9
the little extra
not yet tested
but did receive the motherboard
thanks for the update, it saves a bit of time
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by AliE
Posted on 8 May 2024
Bought on 16 Sep 2022 from LDLC
Number of reviews: 8Average rating: 9
PERFECT
Good service from the technician, he was seriously involved and gave me good advice about my cpu.