Customer reviews of the SteelSeries Arctis 5 2019 (black)

SteelSeries Arctis 5 2019 (black) 109€94
Global rating
9/10
based on 55 reviews Editorial and moderation guide
  • 84%
    46 reviews
  • 15%
    8 reviews
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    1 review
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      • by RomainA
        Posted on 20 Feb 2024
        Product bought from LDLC on 30 Jun 2023
        Number of reviews: 3 Average rating: 9

        Good helmet

        These headphones really do the job, despite a problem with sound equalisation on the first pair I exchanged.
        I was looking for a headset with a headband that didn't make my head hurt, and I was happy with this one. The sound is excellent with both sound configurations, but the microphone degrades over time with cuts when you speak and random sound pick-up.

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      • by Pierre F
        Posted on 8 Sep 2022
        Product bought from LDLC on 6 Jun 2021
        Number of reviews: 7 Average rating: 8

        Helmet returned as too small.

        The level of finish is good, but the headset is too small and is painful to wear over time, I fell back on the G pro X (wireless) from Logitech which is a little more permissive but not adapted to my morphology either.

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      • by Sylvain LUNION
        Posted on 20 Aug 2022
        Product bought from LDLC on 2 Jul 2022
        Number of reviews: 3 Average rating: 9

        very good helmet

        excellent sound quality and good ergonomics and design and the ear cushions are very comfortable and good value for money

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      • by Woctan
        Posted on 17 Dec 2021
        Product bought from LDLC on 30 Nov 2021
        Number of reviews: 5 Average rating: 7

        Very good value for money

        The helmet has a very nice design. The helmet is very light and comfortable.

        The sound is good and it can be connected to a phone with a jack.

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      • by Sébastien P
        Posted on 22 Nov 2021
        Product bought from LDLC on 25 Oct 2021
        Number of reviews: 13 Average rating: 9

        Great product

        Very nice aesthetically, really very but very comfortable even after several hours.
        I didn't really try to figure out how the led worked but it's fine the way it is for me without a setup. The remote control is very handy especially when playing and talking to other people.
        You want a nice comfortable headset with very good sound quality? Get it!

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      • by BilelA
        Posted on 27 Sep 2021
        Product bought from LDLC on 13 Sep 2021
        Number of reviews: 2 Average rating: 10

        Very good purchase

        Excellent headset, fits very well on the head without being too tight; pleasantly surprised by the sound quality of the USB, and the function of alternating directly by rocker between game and chat sound is not negligible in terms of making life easier.

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      • by arkony
        Posted on 14 Jul 2021
        Product bought from LDLC on 28 May 2020
        Number of reviews: 2 Average rating: 9

        Excellent helmet

        I've been using these headphones for over a year now, and I still haven't found any negative points!
        + The headphones are extremely comfortable on the head, even for hours on end!
        + 2 channels of sound can be controlled by the control wheel, very practical!
        + The sound quality is very good, although the bass could be a bit better.

        After that, it obviously has a price, but for a wired headset that you don't intend to move around too much (although you can carry it with a jack cable provided), it's surely the best at this price.

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      • by Beberounet
        Posted on 14 Apr 2021
        Product bought from LDLC on 14 Mar 2021
        Number of reviews: 8 Average rating: 9

        comfortable and good listening

        I take off half a star for the headphone connector which is sometimes annoying
        otherwise comfortable headphones good listening very light we almost end up forgetting it
        to use without moderation

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      • by RaphaelP
        Posted on 5 Apr 2021
        Product bought from LDLC on 4 Mar 2021
        Number of reviews: 4 Average rating: 10

        Good headphones, good microphone, comfortable

        Good sound for all purposes.
        Volume control on headphones is sometimes useful so that's an added bonus.
        The retractable microphone ensures good audio capture.
        Very comfortable even after several hours.
        The backlight gives a playful touch.

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      • by Naïa Shaeratan
        Posted on 23 Mar 2021
        Product bought from LDLC on 23 Feb 2021
        Number of reviews: 2 Average rating: 10

        very happy

        I am very happy with my purchase. It is comfortable, which is an important criterion for me. I recommend this product.

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      • by N1234
        Posted on 17 Mar 2021
        Product bought from LDLC on 16 Feb 2021
        Number of reviews: 1 Average rating: 10

        Great

        The headphones are very comfortable even when wearing glasses, the sound is perfect and the bass is great when listening to music.
        I recommend it without any hesitation.

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      • by FredericB
        Posted on 15 Mar 2021
        Product bought from LDLC on 13 Feb 2021
        Number of reviews: 1 Average rating: 10

        Not disappointed!

        Fast and timely delivery.
        Product is as I expected, very good value for money
        The headphones are comfortable (foam++) and relatively light, the audio quality in and out is very good.

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      • by ChristopheF
        Posted on 26 Feb 2021
        Product bought from LDLC on 14 Jan 2021
        Number of reviews: 2 Average rating: 7

        Excellent headset, software needs improvement

        The headset itself is really excellent, but the software part could be greatly improved. After a lot of research to try and just turn off the "tinsel" aspect that can quickly get you or someone next to you drunk, I finally found it so here, for future buyers, are TIPS for configuring it:
        * RGB fixed or off:
        You have to configure the 3 colours between which the RGB alternates with the same colour (copy and paste the RGB code of this colour), to turn it off set these 3 colours to total black. There could just be a "turn off RGB" button
        * Ubuntu/Linux :
        the headset is recognized and works, even the potentiometer on the wire to mix microphone and audio (it works thanks to free software volunteers who did the work for the manufacturer). However, I couldn't find any solution to configure the RGB from linux. Fortunately the headset remembers its last RGB configuration. So if you set it up under windows, it will keep it when you come back under linux.
        * Turn off the red LED on the microphone:
        The red LED on the microphone is active with the microphone off and vice versa. The only solution is to use the micro-usb/jack extension to plug in the headset.
        Other software quirks : the language of the software is not adjustable, it takes all by itself the Windows regional configuration, it is thus necessary to change it and restart to change the language of the software. As I am in local Japanese conf, but FR language, I found myself with a Japanese software.
        For all these software problems, I take away 2 stars.

        For me, not a gamer, use music, videos and sometimes microphone for calls.

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      • by ChristopheF
        Posted on 12 Feb 2021
        Product bought from LDLC on 14 Jan 2021
        Number of reviews: 2 Average rating: 7

        no fixed or switched off RGB when keeping the microphone on

        Bought this headset based on the quality and comfort of the headset, very disappointed with the software.
        Not a gamer, use music, video and sometimes microphone for calls.
        The software (not included) has thousands of ways to adjust the colours, except for having a fixed colour or turning off the RGB. The only way I've found (on my own as it's not documented) is to use the supplied mini-usb/jack cable extension to plug the cable into the headset, which makes the mic inactive but at least you're not in tinsel mode. Other software quirks, the red LED on the mic is on and the mic is off and the software language is not adjustable, it takes the Windows regional config by itself, so you have to change it and reboot to change the software language. As I'm in local Japanese conf but FR language, I found myself with a Japanese software.
        The headset itself is very good: good sound quality and microphone, light weight, very comfortable even when worn for a long time, very long cable, pot on the wire, activate/adjust the volume of the microphone on the headset. Comfortable to use lying on the bed.
        If you could disable the RGB and still have the microphone it would be perfect.

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      • by FabianD
        Posted on 5 Feb 2021
        Product bought from LDLC on 29 Jan 2021
        Number of reviews: 2 Average rating: 9

        9/10, Excellent for all! Immersion Surroun 7.1 to be compared with other headsets...

        Already the object is great, RGB, light on the head and comfortable. For the headset it deserves 10/10.

        The 7.1 surround is pretty amazing! But still, you shouldn't expect the 7.1 surround quality of a recent cinema. Of course you're going to tell me... it's like a PC graphics card vs a laptop graphics card, it's a graphics card anyway, but not the same conditions! So the 7.1 surround is great but the sound coming from the back is hard to really hear from the back, it comes in a bit low but hard to tell if it's really in the back, unless I've set it up wrong on my PC!
        At the same time the only way to get a real sound from the back would be to have a bar in the neck, and that's not seen yet...

        Anyway, still very decent for the price! I recommend it! :)

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      • by Antoine M
        Posted on 22 Jan 2021
        Product bought from LDLC on 24 Dec 2020
        Number of reviews: 7 Average rating: 9

        very good

        Nothing to say, the microphone is great, a fly passing by, it detects the sound of wing beats. The headphone cover is nice and the headphones don't strain the head too much. Return after one month of use.

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      • by Cynt
        Posted on 17 Dec 2020
        Product bought from LDLC on 8 Dec 2020
        Number of reviews: 1 Average rating: 10

        Quick

        Very fast delivery: ordered on Wednesday evening - received on Saturday! Well packaged and protected.

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      • by zTryxx-
        Posted on 19 Nov 2020
        Product bought from LDLC on 18 Nov 2020
        Number of reviews: 1 Average rating: 10

        Very good product

        Artice received very quickly in a well protected package.
        The sound is good and the headset is very comfortable

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      • by Manu
        Posted on 11 Nov 2020
        Product bought from LDLC on 11 Oct 2020
        Number of reviews: 1 Average rating: 10

        Really excellent

        I was looking to replace my old worn out Razer Carcharias that I was only using for gaming. I actually wanted to buy a new one because it suited me well.
        However, Razer no longer sells the Carcharias.
        I was looking for a long time because I absolutely wanted textile pads, and especially not in otter skins, a decent sound and an adjustable headband system... all for a reasonable price.
        And I found it! This headset has all the qualities I was looking for:
        - Comfortable to wear (even for a long time)
        - Adjustable headband
        - Really immersive sound
        - Audio settings via dedicated software
        - Price
        In a word, I recommend.
        To be honest, I'm buying a second one for my wife who has been nagging me to get the same one since she tried it!

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      • by BenoitC
        Posted on 17 Oct 2020
        Product bought from LDLC on 24 Jul 2020
        Number of reviews: 4 Average rating: 8

        Mitigated

        It's so light that you'd almost forget it, the sound is super clean.
        The RGB is not really useful, I think to deactivate it, especially the one of the microphone which is annoying because we see it.
        I've been using it for a while now, but it's a good idea to check it out and see if it's working properly and if it's not. Delivery in 48h nothing to complain about.
        EDIT: The headset is often not recognized by the official software. And above all, there is no button to disconnect the headset, even on the dungle. You have to unplug the usb to switch back to speaker. Even with soundswitch it regularly fails. It's a shame, I won't be recommending this headset again. I still recommend LDLC though.

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      • by ChristianA
        Posted on 15 Oct 2020
        Product bought from LDLC on 16 Sep 2020
        Number of reviews: 6 Average rating: 10

        very good value for money

        Perfect for games at a decent price. Good headset for games without major flaws. I'll have to see with six months of use to judge its robustness.

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      • by GuerinF
        Posted on 10 Oct 2020
        Product bought from LDLC on 27 May 2020
        Number of reviews: 7 Average rating: 10

        perfect!

        - The quality of the headphones is impeccable!
        - The sound is simply perfect
        - Very pleasant to wear. I hope it will last long like its predecessor
        - no problem with the cable being too short
        - possibility to use it on your phone with the supplied jack adapter!

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      • by Nicolas L
        Posted on 29 Sep 2020
        Product bought from LDLC on 12 Jul 2020
        Number of reviews: 2 Average rating: 10

        CLEAR

        We'll see how it holds up over time
        Otherwise, everything is really good with this headset (although there could be a function to grind coffee :D)

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      • by JulienP
        Posted on 27 Sep 2020
        Product bought from LDLC on 23 Sep 2020
        Number of reviews: 2 Average rating: 10

        An excellent helmet

        What can I say? This headset is well worth the price, the sound quality and microphone are perfect. In addition to that, the retractable microphone fits in and out of its compartment without difficulty.
        Various functions on the side of the headset (activate/deactivate the microphone or turn down the sound in the headset output) make this a very good headset.

        The headphones are delivered quickly and in a good, well-protected package.

        In short: Clean!

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      • by Jérome D
        Posted on 7 Sep 2020
        Product bought from LDLC on 28 Aug 2020
        Number of reviews: 3 Average rating: 7

        Top of the line helmet!

        After ordering and sending back the arctis 3 bluetooth which was not at all suitable for the PC (not to mention the feedback problems in the microphone when the headset was muted...). The Arctis 5 is really TOP TOP TOP and yet I was on a Logitech G633 before. The sound is excellent if you take the time to adjust it properly in the Steelseries software. No problems with the microphone either. The voice is very clear, discreet when not in use, and can be stored in the headset. For the price, look no further!

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      • by GuillaumeD
        Posted on 26 Aug 2020
        Product bought from LDLC on 4 May 2020
        Number of reviews: 1 Average rating: 10

        perfect helmet

        perfect headset, nice foam, very good sound (can improve the sound with the steelseries application), good microphone, excellent value for money, nothing to say bad

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      • by LootMaster
        Posted on 22 Aug 2020
        Product bought from LDLC on 22 Jul 2020
        Number of reviews: 1 Average rating: 9

        Very satisfactory

        Good headset: correctly cuts out external noise, making a pleasant sound when chatting.
        The microphone is easy to adjust, which can sometimes be a problem for a bearded man.
        Removable wiring, so easy to replace in case of incident.
        The only drawback is the huge knob used to adjust the sound of several sources, not really practical or aesthetic.

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      • by Benoit D
        Posted on 20 Aug 2020
        Product bought from LDLC on 22 Jul 2020
        Number of reviews: 3 Average rating: 8

        great sound

        Very nice headphones, not too much headband effect and good depth of sound which makes it a great headphone.

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      • by bonbon de sel
        Posted on 31 Jul 2020
        Product bought from LDLC on 23 Jul 2020
        Number of reviews: 6 Average rating: 8

        WOW! Excellent!

        Honestly, I'm pretty picky about products and I almost never put a review with a top rating for anything!
        But here! You can feel the quality of the finish as soon as you unpack it.
        I'm not sure if I'm going to be able to get a good rating for this product, but I'm not sure I'm going to be able to get a good rating for this product, so I'm not going to be able to get a good rating for this product. The retractable microphone is very practical.
        Very comfortable, beautiful, with the little extra of lights, small details neat.
        I would have preferred to have a sound adjustment that attaches directly to the shirt, but it's a comfort use.
        The price is also very fair. Excellent value for money!
        This headset is perfect and I understand better the awards won displayed on the packaging. It is well deserved.

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      • by BenoitC
        Posted on 28 Jul 2020
        Product bought from LDLC on 24 Jul 2020
        Number of reviews: 4 Average rating: 8

        light and quality

        It's so light that you'd almost forget it, the sound is super clean.
        The RGB is not very useful, I think to deactivate it, especially the one of the microphone which is annoying because we see it.
        I'm very happy with my purchase, but I'll have to see how it holds up over time.
        I'm very pleased with the quality of the product and the price, and I'm very happy with it. Delivery in 48h nothing to complain about.

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      • by Nicolas B
        Posted on 19 Jul 2020
        Product bought from LDLC on 28 May 2020
        Number of reviews: 29 Average rating: 9

        Very good comfort

        The helmet is very comfortable to wear with its well padded ear pads. The upper headband is rigid and non-adjustable, the adjustment in relation to the head is done by an elastic band with velcro which increases the comfort. Wearing it for a long period of time does not leave any pain on the head.

        The helmet has a nice finish and remains discreet.

        It's a great value for money for a headset that offers so many possibilities. Can be used with the USB port or jack via an adapter provided. The only drawback is the proprietary plug on the headset.

        The only downside is the proprietary plug on the headphones. The sound is not purist but it is still clean. It isolates well from the sounds of the outside world.

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      • by Gabriel
        Posted on 15 Jun 2020
        Product bought from LDLC on 14 May 2020
        Number of reviews: 5 Average rating: 9

        Very good

        Good product, the sound is good, this one from the microphone too. I am also satisfied with the comfort level.
        The rgb lighting is easily adjustable with the steelseries application.
        To see in time now!

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      • by Marc M
        Posted on 13 Jun 2020
        Product bought from LDLC on 26 Apr 2020
        Number of reviews: 5 Average rating: 9

        it's a big deal

        good sound, comfortable even with glasses but a bit hot the sound is very good and it is really cool on R6 seat

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      • by FlorentL
        Posted on 11 Jun 2020
        Product bought from LDLC on 10 May 2020
        Number of reviews: 1 Average rating: 8

        Perfect

        Just one small negative point
        It's impossible for the LED lights to work on consoles
        The sound doesn't come out in USB so you have to plug it in the audio jack on the controller
        A bit of a shame to have LEDs and not be able to enjoy them
        The sound and the microphone are incredible

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      • by LaetitiaM
        Posted on 10 Jun 2020
        Product bought from LDLC on 27 May 2020
        Number of reviews: 2 Average rating: 10

        Nice surprise

        After looking for a wired RGB headset (discreet but present) that doesn't hurt my head, I found my happiness.
        I wear it all day, it is not annoying at all (wearing power glasses), pleasant sound, easy adjustments with the software.
        The long wire is very practical.

        It's a good idea to go ahead and buy it!

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      • by LéoP
        Posted on 29 May 2020
        Product bought from LDLC on 25 May 2020
        Number of reviews: 1 Average rating: 9

        Good helmet

        I don't have any elements of comparison with other models of gamer headsets, however I can say that this one is, after a few days of use, light, with a refined design; in terms of sound quality it seems to me to be classic but I still have to deepen and diversify the uses

        I haven't had any feedback on the quality of the microphone yet, but you can find many tests on YT to get an idea.
        I was sceptical about the usefulness of the "Game/Tchat" wheel, but it should prove to be useful!

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      • by Pierre-OlivierV
        Posted on 28 May 2020
        Product bought from LDLC on 15 Mar 2020
        Number of reviews: 1 Average rating: 10

        Comfortable to wear even with glasses

        Eyeglass wearers are not always taken into account by manufacturers and the headphones are often tight, which crushes the temples behind the ears.
        In addition to its sound quality and its cord with 2 appreciable connection possibilities, it is soft enough not to hurt.

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      • by Bernard C
        Posted on 14 May 2020
        Product bought from LDLC on 15 Jan 2020
        Number of reviews: 16 Average rating: 9

        Excellent helmet!

        Very comfortable headphones, excellent sound, comfortable cable length, the software for managing the headphones is intuitive and easy. Personally, I deactivated the LEDs because they are not my thing! I find this headset excellent.

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      • by Dinomotte
        Posted on 13 May 2020
        Product bought from LDLC on 5 May 2020
        Number of reviews: 8 Average rating: 9

        great

        I received the helmet quickly. I have been a loyal customer of Steelseries for the past 3 years and I know the quality of their products, but I have to say that they have once again impressed me. The headphones in their sobriety are visually magnificent and the RGB effects are nice in themselves. The ear cushions are very comfortable and fit well around the ears. The sound quality and the sensitivity of the microphone are more than performing, for example my microphone is not even unfolded and my companions of games hear me perfectly well. In short, I recommend it.

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      • by albert M
        Posted on 12 May 2020
        Product bought from LDLC on 12 Apr 2020
        Number of reviews: 3 Average rating: 10

        Perfect

        Very comfortable
        Good finishings
        Software works very well with
        Simple settings
        The wheel allows you to switch between Discord and your game very easily.
        Important detail: small red LED on the microphone when it is deactivated, so you don't talk alone for long minutes.
        Only small negative detail, and still it's ok: the cable from the headset to the wheel is proprietary so be careful, don't unplug it all the time to avoid wearing it out.

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      • by AlexisP
        Posted on 9 May 2020
        Product bought from LDLC on 13 Apr 2020
        Number of reviews: 1 Average rating: 10

        good product

        very good products the only problem is that with the jack it is impossible to adjust the headphones but with USB no problem
        I recommend

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      • by Larssya
        Posted on 6 May 2020
        Product bought from LDLC on 2 May 2020
        Number of reviews: 2 Average rating: 10

        Magical!

        This headset is a marvel, you put it on your head and you almost forget it's there because it's so light and yet everything looks very solid and well made.
        It's extremely comfortable to wear and the software that comes with it allows you to play around with the RGB lighting as well as all the other options such as the equalizer or surround sound.

        The best part: no leatherette! And for that alone, I say thank you.

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      • by LouisR
        Posted on 13 Apr 2020
        Product bought from LDLC on 6 Mar 2020
        Number of reviews: 1 Average rating: 10

        very good

        After 2 months of use on the R6.
        I am satisfied with the product.
        It is very comfortable and I can hear the enemies in my environment very well.

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      • by ?Jake?Sky
        Posted on 7 Apr 2020
        Product bought from LDLC on 4 Apr 2020
        Number of reviews: 1 Average rating: 8

        Opinions on Artics 5

        I've been using it for a while now, but it's a good one, and I'm not sure how much I'm going to pay for it. The problem for me is that when I play, others hear me crackling, but I can't test the sound feedback, unless it's from me. I've been using it for a while now, but I'm not sure if it's a good idea to use it for a long time. I'm not sure if it's a good idea to use it for a long time, but I'm not sure if it's a good idea to use it for a long time, but I'm not sure if it's a good idea to use it for a long time.

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      • by RonanG
        Posted on 24 Mar 2020
        Product bought from LDLC on 23 Feb 2020
        Number of reviews: 1 Average rating: 9

        Almost perfect

        I would like to thank you for the great service and the great quality of the product. Not great and can be improved I think.

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      • by Mopidyque
        Posted on 11 Feb 2020
        Product bought from LDLC on 16 Jan 2020
        Number of reviews: 4 Average rating: 9

        21/20

        In a word: Perfect

        The pluses
        +Sound quality
        +The wheel that separates game sound and voice sound, it's simply magic at this stage, it avoids so much waste of time to adjust each game one by one to hear his teammates while hearing the footsteps of the opponents
        +The steelseries engine software, pretty easy to use, lots of parameters: noise reduction, equalizer, voice feedback, rgb etc...
        +No less :)

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      • by Eliott
        Posted on 24 Oct 2019
        Product bought from LDLC on 22 Oct 2019
        Number of reviews: 1 Average rating: 9

        Great :)

        This headset is great! It's comfortable, the sound is great and the mic really does the job. The RGB is nice, although you can't see it when you play, but it's a nice touch :)

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      • by Un Client
        Posted on 22 Oct 2019
        Product bought from LDLC on 13 Oct 2019
        Number of reviews: 28 Average rating: 8

        Excellent

        Wearing glasses, I found the headset to be very comfortable and I didn't feel any pain even after several hours of use. The cable is long enough without being too long and the microphone is correct. The top of the headset can be adjusted for those with a large head. The Steelseries Engine 3 software allows me to change the different colours of the headset and animations but I can also change the sound with the equalizer, so I was able to add a little more bass and treble to have a sound that suits me for music. The 7.1 sound can be switched on and off from the software too.

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      • by JoshuaS
        Posted on 20 Sep 2019
        Product bought from LDLC on 12 Sep 2019
        Number of reviews: 2 Average rating: 9

        Excellent helmet

        The sound quality is impeccable (and adjustable with the SteelSerie Engine application)
        Lightweight, comfortable and stylish!

        But it is especially for the quality of its microphone that it is great!

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      • by Raihau A
        Posted on 11 Sep 2019
        Product bought from LDLC on 14 Aug 2019
        Number of reviews: 4 Average rating: 10

        Excellent

        I'm very pleased with the quality and price of this product...it's very comfortable even for long sessions.

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