Broken glass
Great case, nice presentation, but the protective glass was broken despite the intact packaging.
Review automatically translated
Answer by [Thermaltake]: on 31 Aug 2020
Hello,
We are sorry to hear that you are experiencing a problem with a Thermaltake product and apologise for the inconvenience.
Unfortunately, the product has probably been damaged in transit.
We try to take every precaution to ensure that the product is delivered in the best possible condition, however in rare cases this type of breakage can occur.
We invite you to contact LDLC technical support (https://www.ldlc.com/aide/u10-sav-retours/), who will exchange the product or the defective part if necessary.
Thank you for your understanding.
Support Thermaltake France.
