Customer reviews of the Brother DCP-L3550CDW
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81%44 reviews
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6%3 reviews
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6%3 reviews
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2%1 review
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6%3 reviews
I do not recommend it. Too expensive for its function
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Number of reviews: 4 Average rating: 10
All in all, we're very pleased!
The machine replaces a multifunction inkjet. It is larger, so space is at a premium. An illustrated instruction manual is included and is very easy to follow. It takes a little time to start up, which is surprising at first, but then printing is very fast.
It's easy to install on Windows and Linux, using both WiFi and USB. On Linux, you had to remember to click on "Add a printer" and not just plug it in. Some people have installed the apps provided, others haven't, and it works.
It rarely goes wrong, although when printing 'encrypted' pages we haven't yet worked out when it does.
The scanner and photocopier work well.Review automatically translated -
Number of reviews: 1 Average rating: 10
good product
great laser machine for home use, very reasonable price and fast delivery
and fast delivery, and the little extra is the Brother two year on-site warrantyReview automatically translated -
Number of reviews: 4 Average rating: 8
professional product
easy to connect, many functions, starts up fast, prints fast, scans fast. takes up little space for a professional tool.
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Number of reviews: 2 Average rating: 3
not satisfied
- picked up in LDLC shop = heavy!
- I'm not sure how to get the best out of it, but I'm sure it's a good one.
- scanner tray or top cover execrably slow!
- disappointed because LDLC did not advise me well (they had recommended this machine years before and I don't know why they advised me to buy the same one)Review automatically translated -
Number of reviews: 1 Average rating: 10
Fully satisfied
Product meets my expectations.
Good follow-up.
I have to see the quality of the product over time and the follow-up.Review automatically translated -
Number of reviews: 2 Average rating: 9
CLEAR
Quiet and fast, convenient features and very easy to network. Perfect LDLC service.
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Number of reviews: 1 Average rating: 6
print quality problems
At first it sounded pretty good.
But...
I could not register the product on the Brother website.
After a few weeks the yellow starts to drool, which makes the prints unusable. I will try the cleaning procedure I found on the support site. I would like to point out that these are the original Brother cartridges supplied with the product.
The scan software is very average, but it does the job.
I have to say that I am very pleased with the quality of the product, and I am very pleased with the quality of the product.
I'm not sure how to use this product, but I'm sure it will work.Review automatically translated -
Number of reviews: 1 Average rating: 10
Great!
From product search to delivery, LDLC was perfect. Very good product and easy installation. Thank you!
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Number of reviews: 1 Average rating: 1
Poor print quality and always out of order
After 1 year of use with a lot of problems, I'm going to part with it because :
- The print quality is poor when it comes to photos or colour blocks
- After a standby or a shutdown, the cartridges are no longer recognised (even those of the Brother brand)
I am really disappointed with this product and I would only recommend it for text printing only and not for photos or anything else!Review automatically translated -
Number of reviews: 1 Average rating: 10
Functional and fast printer
Fast (for domestic or semi-professional use) and quiet.
Ultra simple installation
High quality scanner
Only drawback: no USB port to save scansReview automatically translated -
Number of reviews: 4 Average rating: 8
Notice
Top silent product.
Recto/verso printing is slow.
The scanner does not do duplex and this is not specified in the description!
I would have been stuck with my work if I had not had another scanner.
In the end, kept for the silence and print quality.
For the order :
The site is clear and self-explanatory, the price is competitive, the delivery is on time for collection in the shop.
I was very pleased with the service and the quality of the product, but I have to say that I have been very satisfied with the quality of the product.
Poor reception in shop. I don't understand why, in the event of a malfunction, you can't take the product back to the place where it was delivered (this would be a strong differentiator compared to Amazon). The answer was not very courteous and incoherent: if you wanted to be able to return the product, you had to order it in shop. And when asked how to do this: "you have to send us an email"! What an advantage to do this when there is a site of the quality of LDLC!
What a difference with brands where you can come to any shop in case of a problem, which for me is a major argument compared to Amazon.
Overall, great first experience with LDLC. It's a shame that the collection point is not as customer friendly as the site's support and that there is no shared tracking of LDLC purchases.Review automatically translated -
Number of reviews: 4 Average rating: 8
Very good
I'm very pleased with the service.
The package is very heavy! The printer works very well. I had to go to the Brother website to get the right drivers and my linux mint had already detected and installed everything I needed. Also detected under windows 10.
The printer, after authorization, connected to the internet and went itself to look for an update. Scanner not yet tested.
The printer is rather quiet.Review automatically translated -
Number of reviews: 1 Average rating: 10
It's heavy stuff! but it works well in print
Well packaged, but due to the mass and lack of grip points on the sides, the printer is not easy to remove from the box. The removal of the transport tape and protection is clearly instructed and can be done step by step.
I connected the printer to the box via Ethernet. The printer is now available as a Windows 10 printer and I was able to print a few test pages without any difficulty.
For lack of time, I have not yet used the CD provided to access the scanner functions.
The power cable is a straight cable to the printer. I will order an angled cable to save some space.Review automatically translated -
Number of reviews: 2 Average rating: 9
Connected to Ubuntu without problems
Machine received quickly, as expected. Installing the drivers for Ubuntu and bringing it online via wifi took only a few minutes and everything is recognised. I like it when a plan goes smoothly.
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Number of reviews: 17 Average rating: 9
Easy, fast, good quality
Bought to replace an old monochrome laser printer of the same brand (Brother provides drivers that work wonderfully under Linux, both for the printer and the scanner, unlike other more closed brands, this is my third Brother printer and still no problem).
The installation under Linux is very well explained on the Brother website.Review automatically translated -
Number of reviews: 1 Average rating: 8
Very good printer but...
Very good printer
If you watch some videos on the net beforehand, so as not to be impressed by the printer and its package, the installation and configuration in Fast Internet, including unpacking, takes 30 minutes.
Very intuitive console.
Like Christophe L, I'm taking off one star, because the pack that contains "the latest drivers and software" installs a suite of software under Windows 10 that ruins the user experience.
It's messy and leaves an impression of :
Here's a bunch of programs, some of which are seriously dated, use them, or don't, or use your programs, but we won't make the development effort to integrate them.
I'm not sure if this is a good idea or not, but I'm sure it's a good idea...
The service and delivery from LDLC is impeccable.Review automatically translated -
Number of reviews: 1 Average rating: 10
very quiet.
Good multifunctional printer, perfect for a dental office. Very quiet. The double-sided printing is done automatically, so you can print 2 sheets where you used to do 3.
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Number of reviews: 1 Average rating: 1
I do not recommend it. Too expensive for its function
Very disappointed. Too expensive for the features it offers. Frankly, a smaller, cheaper printer would do. After sales service brother = 0. Bought it in March 2020 and I'm already having a lot of problems. For me it was a big investment and I'm left with this printer without knowing what to do with it, I can't even resell it.
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Number of reviews: 7 Average rating: 10
1 year of use and satisfied
I have been using this printer for a year now and I can't find much to complain about. It's perfect for printing any document quickly, the duplex is automatic, if you want to scan a file you just drop it in and it scans all the pages by itself or if you want to scan an ID card or a page there is the classic scanner part. you can print on wifi and from computer, tablet, smartphone, etc.
It's quiet and it's nice.
The touch screen interface is very intuitive and easy to use, it warns you when there are updates and you just have to click on OK.
I've been using it for a while now and it's a great tool to help me get the most out of my printer, but I'm not sure how much it costs. But I knew that before I bought a laser so no surprise.Review automatically translated -
Number of reviews: 1 Average rating: 9
Very good printer
After many setbacks with an inkjet printer (which spent its time cleaning nozzles and emptying ink), I chose to switch to colour laser technology. I am delighted with this Brother printer in terms of features (colour, auto duplex, document feeder, wifi) and overall quality (I had the opportunity to use it well during the Covid) vs price (before Covid). It is very quiet, printing is fast and very sharp. I tried a photo print and even if the laser is not adapted, the rendering is good. However, beware of the dimensions, it is imposing and weighs about 25kg.
Note: the feeder does not do double-sided printing (managed electronically by turning the pile of paper over).
I'm taking off one star because the driver installation installs several duplicate / complementary software programs, it's a bit of a mess.
The service and delivery of LDLC is impeccable.Review automatically translated -
Number of reviews: 1 Average rating: 1
It does nothing!!!
It does nothing!!! LDLC Sells and doesn't care about me and I end up with this printer that does less than my old HP
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Number of reviews: 1 Average rating: 10
Very satisfied!
The machine was received very quickly. It is exactly what I expected: easy to use and fast. I'm very pleased with the service and the quality of the product.
The Wi-Fi is very good and can be set up in a few seconds. The printer was immediately found by our laptops and by our Android and Apple phones.Review automatically translated -
Number of reviews: 3 Average rating: 9
Excellent printer
Fast delivery with LDLC.
Very powerful and intuitive semi-professional printer.
Very interesting print and scan function.
Almost silent printing.Review automatically translated -
Number of reviews: 1 Average rating: 10
good product
top notch, easy installation (used in wifi)
Fast and quality printing, efficient duplexing
Fast and accurate scanning.Review automatically translated -
Number of reviews: 1 Average rating: 10
Very good
Quick installation.
Easy to use with phone or PC via wifi.
Good print quality and speed.
Scanning is also good.
Quiet.
Very convenient not to have to turn on the PC to use it.
The screen is good.
I don't regret my purchase and the price was very competitive compared to other sites that took advantage of the shortage to increase the price following the Covid.Review automatically translated -
Number of reviews: 1 Average rating: 10
Top value for money
quick, easy and intuitive to use
Very easy to start up
Very easy and fast networking
Very good phone interface
I have not had any problems with it.
I've had no problems with it. For the price, it's a very decent phone, but if you're really looking for performance, take a higher end phone.
I've been using it for a while now and it's not too bad.Review automatically translated -
Number of reviews: 2 Average rating: 10
Comprehensive and easy to use
Good, fast printer with a lot of options. Double-sided and booklet printing is very useful for printing scientific articles.
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Number of reviews: 1 Average rating: 10
LDLC professionals at your service
I received the printer in a reasonable time despite the corona virus.
The printer works very well with wifi, even devices connected to the network via cable can access it via plug n play, which is really great.
The printer works very well in wifi, even devices connected to the network in cable can access it in plug n play, it's really very convenient.
The scanning speed is really fast for a device of this range and the print quality is very good.
I'm always extremely satisfied with LDLC service, really pros you can rely on for purchases without surprises!Review automatically translated -
Number of reviews: 82 Average rating: 9
Bye Bye Inkjet
Being fed up with buying cartridges, and especially with seeing these inkjet printers (Canon) definitely break down after a few years, with only a few hundred or thousand pages printed.
I decided to switch to Laser/LED.
Although compact, the BROTHER is imposing and heavy (over 20Kg)
Four separate cartridges, we'll see if it's really profitable in use.
Automatic duplexing for printing and copying, manual duplexing for the scanner.
Ethernet OR Wifi connection with the addition of Wifi-Direct (Ethernet + Wifi-Direct in my case), which allows printing and scanning from a phone (Android or Apple)
The only restriction for the moment is the printing of Photos, although not supported by the printer, it is possible provided that you find suitable and certified papers, but no doubt the rendering will be less good than with an inkjet.
I recommend that if you have some space, on a cabinet for example, to install it, for its speed and print quality.
Thanks to LDLC for the easy paymentReview automatically translated -
Number of reviews: 1 Average rating: 9
First contact ++.
Impressive indeed.
The printer connects, CUPS detects it, -- it downloads the latest firmware, -- it launches the test page with a nice Debian logo on it, nice ping-pong on our little home network, the cats watch the ball go by, -- for a start, it couldn't be smoother or easier.
All is well, all is running -- although the DCP-L3550CDW is as heavy as its shipment from LDLC was fast (dazzling even).
We'll see in the long run, but let's not get carried away.
One thing bothered me: it is delivered without a usb cable... The manual does tell us which one to buy, but still... I'm not always able to connect to the internet, and if you do, you'll surely be in for a nasty surprise (hence my score of less than 10).Review automatically translated -
Number of reviews: 1 Average rating: 10
Very good product
I was looking for a colour laser printer and I found what I needed. I found my happiness. I can print via my laptop, my mobile phone or my fixed PC, all in excellent quality. I was surprised by the size of the machine... I'm switching from an Officejet 4500 to this lovely baby but it's a detail because in the end, it does the job!
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Number of reviews: 1 Average rating: 9
very good printer
Delivery made in good time.
The package has very good protection for the machine.
I'm very pleased with the service and the quality of the product.
I'm very pleased with the service and the quality of the prints.
Very good quality printsReview automatically translated -
Number of reviews: 4 Average rating: 2
Nickel
The only detail I don't like is that the documentation indicates options not available in the printer, a priori. The rest: driverless great even if the printers under Linux, it's been years since there was a need to install the driver, it was necessary to go through the network detection phase (for eth printers) now unnecessary. I'm not sure if I'm going to be able to get the same level of support as you. The LDLC side: good reception, competent telephone operator.
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Number of reviews: 1 Average rating: 10
Exceptional printer!
This Brother model is a real workhorse for those who want a multifunctional device that does near perfect colour and B/W printing and moreover duplexing. The scanning is also very high quality and fast! I especially chose this product because it doesn't have faxing, a function that is completely obsolete nowadays, even in companies, and also because of the silence (45dB). The purchase and follow-up of the product by LDLC is done in a professional way. I had asked the customer service to send it to me as soon as possible and I received it this Saturday morning, ordered on Thursday evening. I am very pleased with the service and the quality of the product.
The whole family is enjoying this printer: the children now print their documents in colour, and we adults our important documents and also scan what we want to keep only in digital format. The speed and silence are great. Very well finished product. Brother is solid: the printer that replaces this magnificent DCP L3550CDW comes to replace a B/W laser printer that has served us for... 17 years and still working !
I'm sure you'll find it's a good deal, but it's not the only thing you'll need to consider: you'll never have to think about printing again. No need to think before each print: do I need to print in colour or not?Review automatically translated -
Number of reviews: 2 Average rating: 9
Very good product. Scanner a bit slow.
++ quality and speed of printing
- slow scanner but easy to use
++ relatively simple installation (but as is often the case, you have to sort through all the software offered, most of which is useless). The complete installation took me 1 hour (win10)
++ wifi printing, including on smartphone
The device is compact (but very heavy).
I can't say yet about the cost per page and the maintenance.
Very good product that does exactly what I expected.Review automatically translated -
Number of reviews: 1 Average rating: 10
Very good product
The installation of this printer is very fast and intuitive under Windows 10. It is very quiet and prints very well, all this for a very affordable price. The wireless connection is very easy to use. I am also very pleased with the scanner function. I am also very pleased with the scanning function and the ink kit.
I am very pleased with the quality of the product and the price, and I am very pleased with the quality of the product.Review automatically translated -
Number of reviews: 1 Average rating: 10
Powerful and quiet printer
The printer was received in 48 hours as advertised, despite the confinement.
Very easy to install with wifi, it is very quiet which is a plus as we wash right next to us so we can use the scannerReview automatically translated -
Number of reviews: 1 Average rating: 10
Perfect!
Easy to install, access from IPhone, iPad, Mac, PC.
Good print quality.
Very pleased with the product.Review automatically translated -
Number of reviews: 1 Average rating: 10
Top!
The printer is a bit heavy and bulky, but it does a lot for its price. Very easy to install, automatic configuration on my Windows 10. In 30s, printer and scanner operational. The quality of printing is very good, fast enough even for double-sided printing. Of course don't expect a print speed similar to a 10 000€ copier.
I'm very pleased with the quality of the printers and scanners, which is very good, even if you don't expect the same speed as a 10 000€ copier.Review automatically translated -
Number of reviews: 2 Average rating: 8
Quality product
Received on time! Thank you LDLC!
Quick and easy installation. I was also able to install the printer and scanner on my old PC running Ubuntu. great!
No particular problem to report.
The printer has been tested and found to be reliable, but it has not been tested to the satisfaction of the user.
I am satisfied with my purchase for the moment! To be continued...Review automatically translated -
Number of reviews: 4 Average rating: 6
Perfect
This printer is exactly what I was looking for!
I am fully satisfied with it!
It is silent, the printing speed is quite acceptable for private use.
It is possible to scan directly to a cloud, to an email address or to the computer.
It is possible to print from a computer or from an Android/Apple device via the very well made application.
The only thing that is missing but not at all desirable is the ability to scan to a USB stick.Review automatically translated -
Number of reviews: 2 Average rating: 10
Very good product
The multi-function printer is of very good quality. There is the possibility to scan to the network...
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Number of reviews: 33 Average rating: 9
Excellent product for this price
Almost immediate installation via Wifi with the start-up software.
A few mishaps afterwards for the software to be downloaded as they are not very useful and must be tested.
Provide some ICC profiles to improve the colour tone.
Remember that the "starter" toners only provide 1,000 pages of text.
All in all the printer does everything you ask of it (excellent ergonomics) from a distance or with the control screen, and you can leave it next to the desk as it is very quiet.
The printer is very quiet and can be left next to the desk. Bravo to LDLC for the 36 hour delivery.Review automatically translated -
Number of reviews: 1 Average rating: 10
Very simple installation and the WIFI works great!
I am very happy with my purchase. The colour prints are perfect.
The instructions are quick and easy. The WIFI works perfectly, it's great!
The printer is very good and I would recommend it to anyone.
Thank you Fred, for your advice !!!Review automatically translated -
Number of reviews: 1 Average rating: 10
Simple, quickly operational
What I like about it is that it is easy to set up and recognises WiFi very quickly. TUX is very happy to have a printer that matches its capabilities.
I have not yet tested the scanner.Review automatically translated -
Number of reviews: 1 Average rating: 9
Product laser printer
Fast delivery from order to receipt
Good product for the moment to see in use good consumables expensive (toner)Review automatically translated -
Number of reviews: 3 Average rating: 10
Very good printer
Quick to install, easy to use, one driver installation unlike other printers that require several different downloads.
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Number of reviews: 12 Average rating: 9
Multi-function printer
Printer ordered online and delivered in shop
Very easy to use
Immediately recognised with the installation CD on the network and the 2 computers. Very quiet when printing. Many settings.
Excellent B&W and colour printing quality.
Printing a photo from a smartphone without any problem. Immediately recognized in WiFi.
To be seen in use. For the moment a very functional printer.Review automatically translated -
Number of reviews: 1 Average rating: 9
Very good printer
Very good printer with good B/W printing and a little less good colour printing. But for the price it is very good. The scan function is very practical and very fast. I would recommend this product for regular use and no more clogged nozzles like with inkjets.
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Number of reviews: 2 Average rating: 10
Excellent printer
It is much more modern than the printer I had before this one, both in its functions and in its ergonomics.
I've also found that the printouts are very well done, especially when printing on both sides of the paper, where the sheets are flatter and less curved than with my old printer.Review automatically translated