The software does not work the finger recognised by the computer
The software doesn't work and on the internet it doesn't work but the finger recognition works
I am a computer maintenance and support technician and I know a lot about it
Immediate authenticationThe LDLC Finger Key has a 360° fingerprint reader that makes it easy for you to interact. Simply place your finger gently on the sensor to identify yourself in Windows 10 and avoid tedious password entry.
This USB 2.0 dongle saves you time every day. With it, you can connect to your favourite websites and social networks with your fingerprint. It also allows you to secure files and folders that you want to encrypt. |
General information |
Product name |
LDLC Finger Key |
Brand |
LDLC | |
Model |
LDLC FINGER KEY | |
Main characteristics |
Accessory type |
Fingerprint reader |
Interface with the computer |
USB 2.0 | |
Aspect |
Color |
Black |
Physical characteristics |
Thickness |
8 mm |
Length |
20 mm | |
Width |
16.5 mm | |
Weight |
3 g | |
Warranties |
Commercial warranty |
Seller 3 years |
Legal warranty |
See terms & conditions |
See all LDLC products
Product referenced on 23 Jul 2018
The software doesn't work and on the internet it doesn't work but the finger recognition works
I am a computer maintenance and support technician and I know a lot about it
I have been using it for several months now and it works very well, especially at this price! The configuration is fast and simple, you go directly through the Windows system. It's very easy to set up, you just have to press your finger and the computer unlocks itself. And you can put a finger for each session of the computer.
A few months ago I bought 2 such keys for my two PCs (desktop and development)
On the desktop PC, it worked until a week ago and the second one, never
Driver well recognised, both PCs on the latest version of W10Pro when installed and now up to date on W11Pro
Given the price and that I'm in Guadeloupe, I threw them away. Too bad
What's the point of coding a desktop application if it doesn't even work? If it was just for the driver, you might as well make it available separately.
To qualify my words I would say that the key works great coupled with windows hello, speed and reliability are there to unlock your session ...... AND THAT'S IT!
All the miracle features that the app is supposed to provide such as file encryption and decryption via the key, automatic password entry, etc... could have worked, if the app worked.
I'm not sure if it's a good idea to use the app, but I'm not sure if it's a good idea to use the app for any other purpose, but I'm not sure if it's a good idea to use the app for any other purpose. Of course this app has never been updated since the launch of this product and has no support.
I'm not sure if this is a good idea or not, but I'm sure it's a good idea to have a look at it and see if it's a good idea.
I'm sure it's a good idea to check out this product and see if it's working properly.
Bought for a laptop. No problems with installation.
It works and is very convenient.
But you should not hesitate to enter many records of the fingerprint, so that it is always recognised even if the finger is not placed in exactly the same way.
I'm going to buy another reader for my office computer.
No particular problem to use it only with Windows.
Install with LDLC Secure Key to validate the driver.
Sometimes need to recalibrate the fingerprint if you have too many failed connections.
The fingerprint system is only compatible with certain applications such as Windows, among others.
It does not work on all programs, websites, I wanted to replace the eternal passwords by the fingerprint recognition.
LDLC, never had to complain, price packaging shipping we are always good.
The Finger Key works very well.
I have a brand new Windows 10 on a desktop PC, inserted the key into the usb port of an average keyboard.
I've got 3 accounts, each with a different fingerprint, and each one opens without any reading error, as long as the fingerprint registration is good, everything is fine ^^
I've been using it for a while now, and it's been a great success. I've been using it for a while, and I've been using it for a while now, and I've been using it for a while now, and I've been using it for a while now, and I've been using it for a while now, and I've been using it for a while now, and I've been using it for a while now.
Thank you LDLC for this great tool ^^
I've been using it for a month now to open my Windows session.
It works perfectly well with Windows Hello.
I leave my finger for a fraction of a second and it recognises my fingerprint every time.
It completely does the job I've assigned it to do.
This key is useless to me, it is completely obsolete, as well as its software which crashes constantly. In short, I strongly advise against this purchase. Personally, I'm going to turn to a FIDO solution from Yubico.
Dear Customer
We are very sorry to hear about the incident you experienced when using the LDLC Finger Key
Please be aware that our customers' opinions and comments are taken very seriously by our services.
We assure you that this product is manufactured by an experienced player in the market, using carefully selected components and quality materials, in order to offer a finished product that satisfies the requirements of our customers, while offering a good quality/price ratio.
This product has also been tested and approved by some specialised French media.
In order to have more details and to understand the incident encountered, I invite you to contact our Technical Support, so that our colleagues can bring the best adapted treatment to your case.
Our teams are at your disposal from Monday to Friday from 9am to 6pm as well as on Saturdays from 10am to 1pm and from 2pm to 5pm at 04 27 46 6000 (Select choice 2 then choice 2). You can also send us an e-mail using the form on our website: https://www.ldlc.com/faq/
Sincerely