I did not receive the right item

You have just received your order and the item you received is not the one you ordered? You have 72 hours, after package reception, to report this delivery error to LDLC. Please briefly describe the equipment received (brand, model, etc.) with the information visible on the item.

Products sold and shipped by LDLC.com usually have a label with a code (such as AR123456789). If this label is visible, please provide us with this code. In the case of a packaged product, we kindly ask you not to open it to give us these information.