Customer reviews of the Logitech G502 Hero

Logitech G502 Hero 64€95
Global rating
9/10
based on 69 reviews Editorial and moderation guide
  • 71%
    49 reviews
  • 13%
    9 reviews
  • 10%
    7 reviews
  • 1%
    1 review
  • 4%
    3 reviews
Most helpful positive review:
by JudikealM
Posted on 10 Sep 2020

Satisfied

I live in Guadeloupe and my parcel was delivered to me. The mouse is fluid and performs very well for me.
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Most helpful critical review:
by nicolasZ
Posted on 25 Jan 2021

hs wheel

I've been using it for a while now, but it's not a good idea to use it for a long time.
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      • by JeremyG
        Posted on 15 Apr 2024
        Product bought from LDLC on 30 Jan 2024
        Number of reviews: 3 Average rating: 9

        Perfect

        Mouse that meets my expectations: responsive, good design, the possibility of making it heavier with the weights supplied.
        I'm not disappointed with this purchase. I'd definitely recommend it.

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      • by JeanE
        Posted on 6 Apr 2024
        Product bought from LDLC on 21 Mar 2024
        Number of reviews: 3 Average rating: 10

        Good gear

        good grip, easy to use, nothing to say at the moment, robust product for the moment, the future will tell, I recommend this equipment.

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      • by PaulL
        Posted on 19 Mar 2024
        Product bought from LDLC on 9 Nov 2023
        Number of reviews: 1 Average rating: 10

        Very good mouse

        Best mouse I've had to date, before I had a steelseries, and very pleasantly surprised by the G502. I highly recommend it, it's suitable for most hands. 3 side buttons + button in the middle to free up the very well thought-out scroll wheel, also the ability to navigate from left to right on a web page, thanks to the scroll wheel. I'd definitely recommend it!

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      • by WyntonJ
        Posted on 16 Mar 2024
        Product bought from LDLC on 13 Aug 2023
        Number of reviews: 1 Average rating: 10

        very good products

        I've been using it for some time now and it's still working. I recommend it for gamers and non-gamers alike.

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      • by KevinG
        Posted on 7 Mar 2024
        Product bought from LDLC on 2 Nov 2021
        Number of reviews: 2 Average rating: 8

        the problem of cladding remains

        After just over 2 years of using it for long periods, here's what I came up with:
        The pluses :
        - 2-mod wheel
        - the weight system
        - adjustable DPI
        - the number of buttons for right-handed users
        - small thumb rest
        - the unused RGB can be switched off via software
        Minus :
        - yet another coating that's falling apart (and multi-button mice without this are rare), I'm going to go for a second-hand Steelseries Rival 5 instead, it's not as good as the ones mentioned but at least I hope it'll last almost as long as a desktop mouse
        - Logitech's software, which still lacks intuitive use for profiles

        Although I can understand its price due to the computer components that make it responsive and allow you to save a good number of profiles directly on the mouse, its coating, which disintegrates far too quickly, spoils its usability

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      • by PatriceM
        Posted on 20 Feb 2024
        Product bought from LDLC on 17 Feb 2024
        Number of reviews: 1 Average rating: 10

        Excellent Mouse

        A very good mouse, the RGB is present although discreet, a plus if you're not looking for a Christmas tree in your hands. The mouse buttons can be configured using Logitech's software, making it even more effective. I'd definitely recommend it!

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      • by HugoA
        Posted on 5 Feb 2024
        Product bought from LDLC on 16 Sep 2020
        Number of reviews: 5 Average rating: 10

        My second!

        As I'm on the move, I have two, a spectrum and a normal one. I've been using them every day since 2020, and they're still just as effective, no problems at all! I'd recommend it!

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      • by PatrickD
        Posted on 9 Jan 2024
        Product bought from LDLC on 12 Dec 2023
        Number of reviews: 1 Average rating: 10

        Very happy with this mouse!

        This mouse is a MUST HAVE! It's very well thought out, everything about it is excellent, and the adjustable weight is essential.
        And the icing on the cake: LDLC sells it to you at the cheapest price of all! Take advantage of it as soon as possible because it has become very rare and difficult to obtain.
        Good luck!

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      • by KevinT
        Posted on 4 Jan 2024
        Product bought from LDLC on 2 Aug 2023
        Number of reviews: 16 Average rating: 9

        Mouse made for gamers

        This mouse is just what I was looking for. Very accurate in FPS games like Call of Duty.
        Benefits:
        - 2-setting thumbwheel: detented and non-detented
        - Multiple sensitivity settings
        - Possibility of adding/removing weight according to preference

        I would recommend this product.

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      • by StephanieB
        Posted on 27 Dec 2023
        Product bought from LDLC on 29 Nov 2023
        Number of reviews: 2 Average rating: 10

        Perfect

        Meets my expectations !!!!!!!!!!!!!!!
        Everything is perfect !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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      • by AchrafJ
        Posted on 20 Dec 2023
        Product bought from LDLC on 20 Nov 2023
        Number of reviews: 2 Average rating: 10

        Gaming mice

        Logitech's G502 Hero excels with precision, 11 programmable buttons and ergonomic design, delivering an immersive gaming experience.

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      • by KevinT
        Posted on 18 Dec 2023
        Product bought from LDLC on 18 Nov 2023
        Number of reviews: 1 Average rating: 10

        Superb mouse

        My cat had eaten my old G502, so I went elsewhere but couldn't find anything better! I highly recommend it. For gaming or office use, it's perfect.

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      • by AlanA
        Posted on 16 Dec 2023
        Product bought from LDLC on 29 Nov 2023
        Number of reviews: 2 Average rating: 10

        Very good

        Super Souris is TOP. With its affordable price, adjustable weight, impeccable ergonomics and software support for extensive customisation, it's just what I've been looking for.

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      • by adrien M
        Posted on 13 Dec 2023
        Product bought from LDLC on 11 Dec 2023
        Number of reviews: 7 Average rating: 4

        the G502 was better

        the old one:
        before this one I had: the G502; it exuded quality and lasted 6 years.
        the weights held correctly the wire was reinforced by an armor in braided fabric, the must was slightly recessed so as to differentiate more easily the button click and dpi, the roll of the wheel in roll mode had no resistance and continued to roll very long all while being precise, good certainly the clicks made a little too much noise what was annoying at times but it passed
        and all for 60€.

        the new one:
        everything I said before you can forget with this G502 except for the noise it makes a lot more...-___-
        and for 10€ more...

        I'm not sure I'd have thought it was a counterfeit if I hadn't bought it from ldlc...
        logitech you finally had a perfect mouse what took you to cut back on quality?
        ldlc if you can make the Proteus Spectrum version which is much better...

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      • by Arabella B
        Posted on 21 Jun 2023
        Product bought from LDLC on 23 May 2023
        Number of reviews: 2 Average rating: 10

        Great mouse, great seller...

        My previous mouse (same brand) gave up the ghost, so I bought this one. I use the scroll wheel a lot, and it's really nice. There are enough buttons - but not too many - and it's very comfortable to hold.

        What's more, I always trust LDLC for this kind of purchase.

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      • by HeiC
        Posted on 18 Jun 2023
        Product bought from LDLC on 19 May 2023
        Number of reviews: 4 Average rating: 9

        A good product

        It took me a while to get used to holding it in my hand, because coming from a completely different brand, it took me a week to get the hang of it. I'm taking off one star because the power cable is simple and not braided (in my opinion, this is a weak point) and I'm afraid it won't hold, but overall it's a great mouse that I got on special offer. I really needed to replace my 2015 mouse, so I took advantage of it and I'm not disappointed!

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      • by Stéphane T
        Posted on 15 Apr 2023
        Product bought from LDLC on 16 Dec 2022
        Number of reviews: 9 Average rating: 9

        Good product!

        Very nice mouse, 5 buttons + sensitivity adjustment button, mouse weight adjustment on the bottom.
        I work and play with it, it's a pure pleasure.
        The mouse cord is super thin, so moving around is very pleasant due to the soft cord.
        I would say good quality product, very nice and practical.

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      • by Landry M
        Posted on 20 Mar 2023
        Product bought from LDLC on 20 Feb 2023
        Number of reviews: 3 Average rating: 7

        The best mouse I've ever had.

        Since the g502 came out I've bought it back every time it breaks down, 4 stars because I'd rather buy it back less often (three in eight years is still reasonable).

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      • by TahitoaM
        Posted on 25 Dec 2022
        Product bought from LDLC on 25 Nov 2022
        Number of reviews: 4 Average rating: 10

        A mouse for gaming as well as for work

        You are looking for a mouse (which is not, I should say, ergonomic like other Logitech models), which allows you to play but also to work. I find it perfect for both tasks. I'm a developer, and once you get a taste for the little shortcuts you can do with it, it's a joy :)

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      • by ignace72
        Posted on 13 Dec 2022
        Product bought from LDLC on 6 Dec 2022
        Number of reviews: 12 Average rating: 8

        Good mouse, except no

        100% compatible with GNU/Linux.
        This is a nice mouse, it's pretty, well you have to like the angular side, but it has a good head. I didn't find it useful to put the weights, because I find it heavy enough as it is. You can feel the clicks, no risk of clicking without meaning to. Be careful, if you buy it in winter, if the parcel stays in the mailbox, you will feel the coldness of the wheel, it made me a strange effect which fortunately dissipates quickly.
        To configure it under GNU/Linux install the Piper software with your favourite package manager. The software is very easy to use.
        I stopped using this mouse and asked for a return, as the ring and little finger are only supported by the fingertips, which created pain that fortunately disappeared quickly by using a lower mouse.
        LDLC is always on top.

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      • by EwanC
        Posted on 31 Aug 2022
        Product bought from LDLC on 3 Aug 2022
        Number of reviews: 2 Average rating: 10

        Very good product

        The product is very good quality, very good mouse and very pleasant to work with.
        Very good quality product, very good mouse and very nice.
        The cable is only very fragile, this is the only fault I have to give

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      • by Ryko
        Posted on 26 Jul 2022
        Product bought from LDLC on 28 Jun 2022
        Number of reviews: 17 Average rating: 9

        Excellence!

        This mouse is just sublime, as much for its design as for its handling! I bought it for a gamer pc and finally I stole it from this one to use it on a Mac to replace my MX Master 3 which was failing more and more often. I'm a graphic designer, I do page layout, websites, programming too and I must say that I'm much more comfortable with this gamer mouse than with the apple mouse (too thin, too small) or the MX Master 3.
        I've been using this mouse for a while now and it's a great mouse to have in my hand.
        I'm going to buy another one for my gamer pc which is crying without one and one more for my 2nd workstation at the office ;) A purchase that I strongly recommend!

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      • by grimaldosR
        Posted on 5 Jun 2022
        Product bought from LDLC on 24 Mar 2020
        Number of reviews: 2 Average rating: 7

        She has been perfect for 2 years, no more, no less

        It was perfect for 2 years straight, I always had Logitech. After 2 years the left click started working randomly. I had to look at the invoice and make a request for after sales service, the warranty had been extended by 2 days. I'm not sure if I'm going to be able to use this product, but I'm sure I will be able to. I'm not sure what to do with it, but it's a good idea to get a new one after 1 year and 11 months. Of course no after sales service. I put 5 stars because if it had lasted 4 years I would have put 10.

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      • by MichaelF
        Posted on 2 May 2022
        Product bought from LDLC on 3 Apr 2022
        Number of reviews: 1 Average rating: 10

        Unbeatable value for money

        Lots of customizable buttons and one-click adjustable sensitivity on the fly. I recommend this mouse

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      • by NicolasM
        Posted on 28 Mar 2022
        Product bought from LDLC on 26 Feb 2022
        Number of reviews: 1 Average rating: 10

        Logitech mouse and corsair carpet well received, excellent product

        The delivery service was hassle free and quite fast despite being on a lost island lol. I highly recommend.

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      • by AnthonyM
        Posted on 21 Mar 2022
        Product bought from LDLC on 19 Feb 2022
        Number of reviews: 7 Average rating: 9

        Very good!

        It's exactly what I was looking for. Good ergonomics and handling, to my taste it's not very heavy, just what's needed, there are weights to adjust the whole thing if needed. It is not mandatory to install any software, there are some presets of sensitivity already saved.
        I was hesitating for a while because of the price, but in the end I have no regrets!

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      • by Philippe R
        Posted on 17 Mar 2022
        Product bought from LDLC on 16 Feb 2022
        Number of reviews: 1 Average rating: 10

        Fast delivery. Package in good condition.

        I am very pleased with the service and the quality of the product. I am satisfied. The mouse works very well, accurate and fast.

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      • by josuéS
        Posted on 13 Mar 2022
        Product bought from LDLC on 29 Jan 2022
        Number of reviews: 4 Average rating: 8

        Beautiful mouse

        I didn't expect such a good quality mouse, it's incredible. The weight is changeable and I find this option incredible.

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      • by Sebastien Z
        Posted on 30 Nov 2021
        Product bought from LDLC on 29 Oct 2021
        Number of reviews: 11 Average rating: 10

        rgb mouse

        I'm very happy with my mouse, the installation is very fast and simple. Nothing to say but positive. If you are interested in this mouse, don't hesitate.

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      • by BoyerD
        Posted on 5 Nov 2021
        Product bought from LDLC on 8 Oct 2021
        Number of reviews: 1 Average rating: 10

        Great mouse

        I'm happy to have received my order at the REUNION, I use it with joy, programmable button good ergonomics, I'm a fan of logitech materials thank you

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      • by Clercminie
        Posted on 14 Oct 2021
        Product bought from LDLC on 21 Apr 2020
        Number of reviews: 20 Average rating: 8

        Problem after one and a half years.

        Here is a feedback after a year and a half of use, and very far from being intensive.
        The right-click function hardly works anymore.
        At this price (75€ at the purchase), it is just unthinkable.
        I've been using it for a while now, but I'm not sure if it's a good idea to change the model or not.

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      • by RobinP
        Posted on 13 Oct 2021
        Product bought from LDLC on 8 Jul 2021
        Number of reviews: 1 Average rating: 10

        The best!

        The best mouse I've ever played with! Very versatile, it remains comfortable in all domains whether it is gaming, office automation or even editing! The weights provided with the mouse allow for optimal customization for an incredible comfort and feel! Nothing to say I really recommend it!

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      • by AlexandraC
        Posted on 24 Aug 2021
        Product bought from LDLC on 26 Jul 2021
        Number of reviews: 1 Average rating: 10

        Good buy

        Bought for gaming, very good. Good value for money. Fast shipping, no problem

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      • by FantinA
        Posted on 18 Aug 2021
        Product bought from LDLC on 17 Jul 2021
        Number of reviews: 2 Average rating: 10

        Top

        I bought it because a button on my g402 wasn't working anymore.
        This one is great and ergonomic. The software doesn't have a perfect UI at all but you can do what you want and you can save 5 profiles in the internal memory of the mouse so it's perfect.

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      • by Philippe A
        Posted on 2 Aug 2021
        Product bought from LDLC on 4 Jul 2021
        Number of reviews: 1 Average rating: 10

        Satisfied

        I am very pleased with this product. I am very happy with this product.

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      • by NicolasG
        Posted on 27 May 2021
        Product bought from LDLC on 29 Apr 2021
        Number of reviews: 2 Average rating: 9

        Good mouse

        Nice mouse to use where you can change the weight of the mouse,
        It's easy to set up with the software and doesn't take much time.
        Fast delivery.
        Not much to complain about.

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      • by JalaaG
        Posted on 10 May 2021
        Product bought from LDLC on 19 Oct 2020
        Number of reviews: 2 Average rating: 9

        Very good mouse!

        The logitech g hub offers a lot of customisation.

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      • by Jim'974K HDR
        Posted on 28 Feb 2021
        Product bought from LDLC on 6 Jan 2021
        Number of reviews: 7 Average rating: 10

        Quality product

        I would like to thank you for the great service you have provided me with. I'm very pleased with the quality of the mouse and the quality of the software. I am very happy with this product. I highly recommend this product.

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      • by ArnaudB
        Posted on 25 Feb 2021
        Product bought from LDLC on 21 Feb 2021
        Number of reviews: 1 Average rating: 8

        Very good but...

        To begin with, this mouse is superb, both for its design and its practicality. The cable is very flexible and doesn't give any problems. The backlighting is very nice and gives this mouse a very special look, but it's not just the lighting that gives it a futuristic look. But there is a downside! If you have a large hand, the grip is very high and far back from the clicks. The palm of your hand is bound to touch the mat, but your fingers don't reach the end of the clicks. Another thing is the fact that all the buttons are very close together, you just have to move your hand a little bit to press a button without doing it on purpose. The same goes for the left click, the two small DPI buttons are right at the edge of the click (already very thin) so if you have big fingers or even a position on the middle of the click, you'll press the DPI+ and make you miss your shot.
        So to conclude,

        Highlights:
        -nice backlighting
        -Metal knob (click or free)
        -5 customizable buttons
        -different weights to make the mouse heavier
        -cable not at all annoying
        -thumb rest
        -DPI level indicator lights

        Weaknesses :
        -risk of clicking on some buttons unintentionally
        -Highly difficult to remove from the underside of the mouse
        -settings defined in the software are not retained when changing devices
        -incomprehensible settings with a useless button

        The points that change according to people:
        -very high and backward grip
        -very strange ergonomics especially if you have a large hand
        -only one backlight point
        -sighting button (temporary drop in DPI)

        It's a great mouse but it takes a little while to get used to it. So go for it if you're not too picky!

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      • by Arnaud B
        Posted on 15 Feb 2021
        Product bought from LDLC on 16 Jan 2021
        Number of reviews: 9 Average rating: 9

        Very good product

        The mouse is very good, easy to handle and well balanced.
        The only complaint is that it is not wide enough for my big hand. It's a great mouse, it's very easy to use and it's well balanced.

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      • by lumiele
        Posted on 13 Feb 2021
        Product bought from LDLC on 29 Nov 2019
        Number of reviews: 4 Average rating: 4

        good mouse overall but fragile click

        the mouse is good on the whole but after a year and a few months the right click doesn't work anymore i had to recommend one .... ;(

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      • by MichelE
        Posted on 9 Feb 2021
        Product bought from LDLC on 11 Jan 2021
        Number of reviews: 2 Average rating: 9

        Excellent product

        For sophisticated use, the user guide is not explicit enough. The help on the website is not helpful

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      • by GeoffroyP
        Posted on 4 Feb 2021
        Product bought from LDLC on 6 Jan 2021
        Number of reviews: 1 Average rating: 9

        Excellent mouse

        The delivery is impeccable and fast, as always with LDLC.
        The mouse is a pleasure to use (as well as its software). The mouse feels great, the weight is adjustable and the buttons are configurable, so there's not much to complain about.

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      • by nicolasZ
        Posted on 25 Jan 2021
        Product bought from LDLC on 16 Jan 2021
        Number of reviews: 1 Average rating: 1

        hs wheel

        I've been using it for a while now, but it's not a good idea to use it for a long time.

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      • by YvanaG
        Posted on 14 Jan 2021
        Product bought from LDLC on 9 Dec 2019
        Number of reviews: 1 Average rating: 6

        Good but

        Excellent mouse, well customizable with the logitech software. Only - : the famous right click problem after a little more than a year of use, holding the right click becomes impossible, which bothers a lot in MMO and FPS. It's a pity because it's a very good mouse except for this problem which seems to be quite common for this mouse.

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      • by Buddhacid
        Posted on 5 Dec 2020
        Product bought from LDLC on 6 Nov 2020
        Number of reviews: 11 Average rating: 9

        Logitech G502 Hero

        I would have liked to have seen this product, but it is not a good one, and I would have liked to have seen it in a better one. I've been using it for a while now and it's a great product.

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      • by ChristopheL
        Posted on 7 Oct 2020
        Product bought from LDLC on 17 Jan 2020
        Number of reviews: 2 Average rating: 7

        After 10 months of use the right click does not work when held in play

        ONLY FAULT after 10 months of use:
        I can't hold the right click without losing focus.

        However, great mouse for any other use.

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      • by CelineP
        Posted on 29 Sep 2020
        Product bought from LDLC on 6 Apr 2020
        Number of reviews: 1 Average rating: 8

        Does its job

        Some of the keys are not configurable depending on the games used, or at least I haven't found out how...

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      • by Chillrun
        Posted on 19 Sep 2020
        Product bought from LDLC on 30 Aug 2020
        Number of reviews: 11 Average rating: 8

        Yeah...

        So I'm not criticizing the product which is good but I blame the unclear nomenclature of LDLC. Indeed, I was looking for a wireless mouse, and this one has one between the clicks! Because indeed looking for a wireless mouse does not allow us to distinguish between battery operated and battery, we find ourselves looking for rechargable mice via USB ... and we come back with the filters on mice ... with wire because USB power (USB power for me is that you plug the mouse with a cable, not directly connected to the mouse like smartphone etc ...), I mean of course a mouse is powered by USB, I mean who still asks this question in 2020 ... bwef ... ^^'
        I'm not sure if it's a good idea to have a mouse that's powered by USB, I mean who's still asking that question in 2020.

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      • by Steeve C
        Posted on 16 Sep 2020
        Product bought from LDLC on 28 Feb 2019
        Number of reviews: 3 Average rating: 5

        Disconnects after one year

        The mouse stops working after a year. It sometimes double right clicks. It is impossible to keep the right button pressed and loses focus. This is annoying in MMO type games to move the camera.

        It is however well suited to small hands. On the other hand, the durability is mediocre.

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