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LDLC - 0 dead pixel warranty up to 3 months after purchase

Valid for 1 LCD monitor of 400 to 600 Euros (VAT included)* ordered simultaneously

Last price 59€95
Holy Moly!
Overview
The worst surprise when you buy an LCD screen is to discover a dead pixel when you unpack it or during the first few weeks of use, which spoils a purchase of several hundred euros, especially when many manufacturers only offer to exchange it if you have 3 to 8 dead pixels!

The LDLC warranty covers you during the first months, the most risky ones, against any bad surprise. If your screen has a dead pixel when you unpack it or within 3 months we will exchange it for a new one (or an equivalent if the same model no longer exists)! Your new screen will still be covered by this warranty until the original warranty date expires.
 
Information provided by our tech department To be valid, the purchase of this guarantee must be simultaneous with the purchase of a new notch. Multiple warranties can be purchased, one warranty per notch.

*Price incl. VAT calculated on the basis of French VAT.
Specifications
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General information

Product name

LDLC - 0 dead pixel warranty up to 3 months after purchase

Brand

LDLC

Model

GAR0_LDLC_400_600

Warranties

Legal warranty

See terms & conditions

Product referenced on 22 Oct 2013

Customer reviews
Global rating
9/10
based on 16 reviews Editorial and moderation guide
  • 81%
    13 reviews
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    1 review
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    1 review
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    1 review
  • by MichaelR
    Posted on 24 Feb 2020
    Product bought from LDLC on 10 Jan 2020
    Number of reviews: 2 Average rating: 9

    Indispensable

    Personally I have not (yet) had recourse to the use of the guarantee, but when you take a 500€ screen and you find yourself with a dead pixel in the middle of the screen, it's enough to make you angry.
    I've never had this problem (my screen is still under warranty), but this warranty (although a bit expensive for my taste) is essential for me and allows me to stay calm in case of a defect not covered by the manufacturer's warranty. Remember, Asus takes care of 8 or more dead pixels, think about it.

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  • by Stéph
    Posted on 1 Nov 2018
    Product bought from LDLC on 26 Oct 2018
    Number of reviews: 13 Average rating: 7

    Justice

    I'm not sure if I'm going to be able to get a warranty for anything, but I'm hoping that if I have a problem with my screen, they will respect their commitment and if I have a lot of dead pixels, they will immediately exchange it for the same screen. If I don't, I'll go to the courts again to get justice.

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  • by steakFritesKetchup
    Posted on 3 Jul 2018
    Product bought from LDLC on 19 Apr 2018
    Number of reviews: 5 Average rating: 4

    No need

    After two returns because of dead pixels I ask them to test the screen before sending me a 3rd one they say they will do it.... I receive a 3rd one with a bunch of dead pixels...I ask for a refund they refuse to refund this warranty...That's how I lost 2 months and 60 euros! It's a pity that we can't put a negative note for a service that makes us lose money...

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  • by Romain P
    Posted on 25 Jun 2018
    Product bought from LDLC on 14 Jun 2018
    Number of reviews: 8 Average rating: 9

    Just to be on the safe side

    I waited for a discount on the screens to pay off the insurance. Gives me peace of mind for my investment in a high end gamer screen (current 2k screen standards allow up to about 3 dead pixels before being considered a defect). See if it will be of any use.

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  • by Thana
    Posted on 9 Apr 2018
    Product bought from LDLC on 2 Mar 2018
    Number of reviews: 2 Average rating: 9

    Good for you for taking it!

    Having in the past tasted the joy of having to deal with a dead pixel on an LG screen (never supported of course), I decided to take the warranty when ordering an MSI 27" LED - Optix MAG27CQ.
    And I did very well! As soon as I turned it on, a green pixel appeared...

    LDLC quickly took care of the problem by sending me an email to send back the screen by Colissimo without any fees, and I received the new one 2 weeks after sending my request (which this time had no problem).

    Even if it does increase the purchase budget and most of the time it won't be used, the warranty is just essential for screens at such prices as the manufacturers don't make any effort to guarantee 0 dead pixels.

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  • by Chris
    Posted on 25 Sep 2017
    Product bought from LDLC on 5 Sep 2017
    Number of reviews: 13 Average rating: 9

    Not mandatory, but recommended

    Bought to go with a 400€+ screen, admittedly the price is high but it's the price of peace of mind. At least if we have a bad surprise when we unpack, it's good to reassure us and to be able to have an immediate exchange.

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  • by Anonymous
    Posted on 31 Jul 2017
    Product bought from LDLC on 28 Jun 2017
    Number of reviews: 1 Average rating: 10

    Not compulsory but essential.

    I took out this insurance when I bought my AOC Agon 24" freesync as I could see it had a bad reputation. So far I haven't needed it so good. And the insurance is pretty good value for money.

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  • by Cidec
    Posted on 6 Jul 2017
    Product bought from LDLC on 1 Jul 2017
    Number of reviews: 2 Average rating: 9

    Indispensable for screens over 400€.

    I took it for my Acer predator 2K, 165hz. I didn't want to have the nasty surprise of having one or more dead pixels. Fortunately I didn't get any on my screen.
    I would recommend caution on screens at these prices!

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  • by Thomas D
    Posted on 18 Jun 2017
    Product bought from LDLC on 15 Jun 2017
    Number of reviews: 21 Average rating: 9

    Why not

    It's optional, but it can be useful.
    Personally, I didn't get any dead pixels on my new screen, but it's better to be safe than sorry.
    It's practical, it's optional, but it can save screens.

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  • by DrakEmono
    Posted on 7 May 2017
    Product bought from LDLC on 25 Apr 2017
    Number of reviews: 26 Average rating: 8

    In any case, it is optional.

    I took this warranty just in case. So far, I don't see any pixel more on my screen, but hey, the warranty is still valid for 3 months. Even if I would have paid it for nothing, knowing the speed of LDLC for defective products (I experienced it once, sending a new product the same day I contact them for that), I think their quality would remain the same here. A dead pixel? Go through the after sales service, and they send you one directly (send yours back anyway, of course, at their expense)

    Anyway, I didn't want to take the risk, and I find the warranty honest, knowing that the previous screen I bought (much cheaper, so it's ok) had a dead pixel.

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